Privacy
Policy

Last Updated: January 22, 2026

At Juggle Learning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

Personal Information

When you make a purchase or contact us, we may collect:

  • • Name and contact information (email address, phone number, mailing address)
  • • Payment information (processed securely through third-party payment processors)
  • • Order history and purchase details
  • • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • • Browser type and version
  • • Device information and operating system
  • • IP address and general location data
  • • Pages visited and time spent on our site
  • • Referring website addresses
How We Use Your Information

We use the information we collect to:

  • • Process and fulfill your orders
  • • Communicate with you about your purchases and inquiries
  • • Send you marketing communications (with your consent)
  • • Improve our website and product offerings
  • • Prevent fraud and enhance security
  • • Comply with legal obligations
  • • Analyze website traffic and user behavior
Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
  • Amazon: When you purchase through Amazon, their privacy policy applies to that transaction
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business
Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • • Remember your preferences
  • • Understand how you use our website
  • • Improve website performance
  • • Deliver relevant content and advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our products are designed for children, but our website is intended for use by adults. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data to another service
  • Object: Object to certain processing of your information

To exercise these rights, please contact us using the information below.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we've collected about you in the past 12 months
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: You can opt-out of the "sale" of your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

How to Exercise Your Rights: Email us at [email protected] with "CCPA Request" in the subject line. We will respond within 45 days.

Verification: To protect your privacy, we will verify your identity before fulfilling your request.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Obtain confirmation of whether we process your data and access to that data
  • Right to Rectification: Correct inaccurate or incomplete personal data
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

Legal Basis for Processing: We process your data based on: (1) performance of a contract with you, (2) compliance with legal obligations, (3) your consent, or (4) our legitimate business interests.

Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically 7 years for transaction records (tax/legal requirements) and until you request deletion for marketing data.

International Transfers: Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy:

  • Transaction Records: 7 years (required for tax and legal compliance)
  • Marketing Data: Until you unsubscribe or request deletion
  • Account Data: Until you request account deletion
  • Website Analytics: 26 months (anonymized after 14 months)
  • Security Logs: 90 days

After the retention period expires, we securely delete or anonymize your personal information.

Third-Party Links

Our website may contain links to third-party websites, including Amazon. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Juggle Learning

Email: [email protected]

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